David Shore
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David Shore
Key Topics:
  • Marketing
  • Branding
  • Change
  • Healthcare
  • Bio Info:

    David A. Shore is a leading authority on innovation and managing change to gain competitive advantage. Throughout his career he has built constructive links between theory and practice by combining research, consulting, writing and teaching.

    He is on the faculty of Harvard University and adjunct professor of organizational development and change at the School of Business, University of Monterrey, Mexico. He has held visiting professorships including in Amsterdam, Santiago, and Shanghai; has consulted on six continents; and has delivered more than 250 keynote addresses and workshops for groups in multiple industries. Shore spent two decades at the Harvard School of Public Health, where he served as associate dean. He founded and directed the School’s flagship programs: Forces of Change: New Strategies for the Evolving Health Care Marketplace; The Trust Initiative; and the Certificate Program on Launching and Leading Successful Change Initiatives.

    Prior to joining Harvard, Shore served in management roles at The Joint Commission, the Health Care Financial Management Association, and the American College of Healthcare Executives.

    Shore is also a permanent faculty member of The Governance Institute and Executive in Residence at Enable East (National Health Service, England). He has served on and chaired numerous boards and committees, and currently sits on the Board of Directors of the Marshfield Clinic Health System as well as several editorial boards. Along with innovation and change, Dr. Shore’s work focuses on building and rebuilding trust; re-engineering meetings; and, strategic marketing and branding.

    His most recent booksinclude Launching and Leading Successful Change Initiatives in Health Care Organizations: (Jossey-Bass, 2014);Forces of Change: New Strategies for the Evolving Health Care Marketplace(Jossey-Bass, 2012); andHigh Stakes: The Critical Role of Stakeholders in Health Care, with Eric D. Kupferberg (Oxford University Press, 2011). He has also written two books on trust and health care.

    In 2015 Professor Shore was recognized as a Top Thought Leader in Trust by Trust Across America – Trust Around the World. He is also a multiple recipient of Harvard’s Letter of Commendation for Distinguished Teaching Performance, most recently in 2015; and was chosen to deliver a 2015 Harvard Lecture That Lasts (Harvard’s version of a TED Talk) and invited to give a TEDx Talk.

    Never known to simply “admire the problem,” Shore provides executable advice, inspiring leaders and organizations to gain a unique and adaptable competitive advantage.


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